Problem activating after uninstall and reinstall

Problem activating after uninstall and reinstall

Anonymous
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Message 1 of 2

Problem activating after uninstall and reinstall

Anonymous
Not applicable

I was having issues with Autodesk so I decided to uninstall then I tried to reinstall and activate but was getting error messages ADLSDK_STAUS_AUTH_PENDING  i then decided to do a full factory reset of my computer. 

 

Now after installing using the download now section of my subscription. the following occurs when I run the applications.

 

 

1. I get a popup that states the trial version is no longer available  - There is a link in the bottom right corner that says " already have a licence" I click this. NOTE- my user name is displayed at the top right corner of the software

 

2. the Popup with lets get started appears - I click on switch user.

 

3. I then signout and Quit and after this i get the error message 

 

" The License manager is not functioning or is improperly installed. AutoCAD will shut down now

ADLSDK_STATUS_AUTH_PENDING" 

 

4. I then restart application it asks me to sign in which I do and the whole process starts over again.

 

 

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Message 2 of 2

Anonymous
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There was another popup with this message

 

xoauth_problem=token_expired&oauth_error_message=Token%20has%20Expired

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