Not starting, not in control panel

[Anonymous]

Hi, got the following problem

I downloaded Inventor 2018, something went wrong during the installation.

Now its downloaded, and it wont open. 

Tried to update it with autodesk desktop manager, restarted pc, still not working.

I wanted to repair it with the uninstall/repair program, but inventor does not show up in the control panel.

My computer fulfills the requirements.

Any idea?

[natasha.l]

Hello @Anonymous,

It seems you may have had an incomplete download & that's why you do not see the Inventor listed. To increase the chances of a good download I have listed some go to steps on how to best achieve this. 

1. Conduct a Clean Uninstall of the program & use the MSfixitTool to complete the uninstall 
2. Reboot the computer & log in as a Windows Administrator 
3. Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter 
4. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
5. Use the Browser Download Method in your Autodesk Account 

Let us know if you have this up & running or need some more help. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous,

Hope you got this up & running. Did you try the steps that were provided for a clean uninstall & reinstall using a Browser Download method? 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.