Need to reactivate Autocad Map 2004 French after a crash

[cabinetbaur2]

hi, my coworker had a crash with Autocad Map 2004 French, and after this crash, Autocad needs to be reactivated.

Online steps won't work (so i'm forced to ask activation code every times it occurs)

the licence is perpetual.

*personal information was deleted by moderator*

thanks in advance

[vahn.chua · Accepted solution]

@cabinetbaur2 

Welcome to Autodesk Community.

You may want to log a support request from your Autodesk account and get supported through a web case.

Alternatively, you can also try Autodesk Virtual Agent.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[lena.talkhina]

Hello @cabinetbaur2 !

Welcome to Autodesk Community !

If you have any question and it's easier to write in French, we have french community forums which you can reach by link: https://forums.autodesk.com/t5/francais/ct-p/5054