Missing MAYA 2018 Autodesk Account

[Anonymous]

I have this problem as well.  I have multiple subscriptions and none of them are showing the 2018 version download.

< Edited Content for better support. > 

[natasha.l]

Hello @Anonymous,

Please reach out to someone in Account Management to take a look and correct this issue with your subscription, you should have 2015 - 2018 versions available in your account & a subscriber. 

Sorry for the inconvenience this has caused you. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

I contacted support a week after Maya 2018 was released. 

I contacted them again today and hopefully this will get resolved.

[natasha.l]

Hello @Anonymous,

Not sure whether you have the Download but I located it for you. Sorry for the wait & delay. 

Maya 2018 Windows 64bit Download 

http://efulfillment.autodesk.com/NET18SWDLD/2018/MAYA/ESD/Autodesk_Maya_2018_EN_JP_ZH_Win_64bit_dlm....

Keep us posted. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l · Accepted solution]

Hello @Anonymous,

I have discovered two subscriptions assigned to your account, both subscriptions are expired. I will send the details to you through private message.