Miss-reported Expiration at Manage.Autodesk.com - please fix this!

Miss-reported Expiration at Manage.Autodesk.com - please fix this!

mdhutchinson
Advisor Advisor
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Miss-reported Expiration at Manage.Autodesk.com - please fix this!

mdhutchinson
Advisor
Advisor

On our mange.autodesk.com products and services, there are 9 of our pool of Single User AEC Collection seats that incorrectly shows as ExpiredOur third party reseller has been unable to get this corrected. Can I get some help with this?

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natasha.l
Alumni
Alumni

Hello @mdhutchinson

 

I see that you escalated your post into a case. I will route this to the proper team capable of assisting with account based issues. 

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