Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

rick.shahid
Explorer Explorer
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Message 1 of 6

Maya Silent Install (Windows 10) Blocked by Autodesk Privacy Statement Modal Dialog

rick.shahid
Explorer
Explorer

While silently installing Maya 2022 (or 2023) on Windows 10 with the --silent command line switch, the Autodesk Privacy Statement dialog (see attached snip) blocks the process completion. How can I enable acceptance of the privacy statement via a silent install process?

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5 Replies
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Message 2 of 6

natasha.l
Alumni
Alumni

Hello @rick.shahid

 

The Privacy Statement message is prompted after first launch as it is a prerequisite for each user to decline or agree.

There is a community post on the subject "How to Suppress the AutoDesk Privacy Statement "

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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Message 3 of 6

rick.shahid
Explorer
Explorer

Hi @natasha.l,

 

The privacy dialog is popping up during silent / automated installation and it is blocking the completion of the installation process since there is no logged in user. A silent installation should not create a blocking / modal dialog.

 

Is there any additional command-line switch that can be added to Setup.exe --silient to suppress / accept the privacy statement?

 

Thanks.

 

Rick

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Message 4 of 6

mdavis22569
Mentor
Mentor

@rick.shahid 

Were you able to get this resolved?


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

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Message 5 of 6

rick.shahid
Explorer
Explorer

@mdavis22569,

 

no, this is still an open issue.

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Message 6 of 6

mdavis22569
Mentor
Mentor

Hi 

 

So I'd recommend putting in a ticket about this:

 

https://knowledge.autodesk.com/contact-support


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

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