Maya 2018 student version

[Anonymous]

Whenever I try and download Maya 2018 Student version, I get this error in the browser.

An error occurred while processing your request.

Reference #132.ad881ab8.1501074408.b1cfa85

Is this a known bug?

[Anonymous]

I have the same issue. It is only for Mac i tried for windows.

[Mark.Lancaster]

@Anonymous and @Anonymous

For Windows version of Maya

Download and install per:

1.  Clean out your personal temp (%temp%) folder.  Set Windows UAC to never notify, full admin rights, and if possible disable your Anti-Virus/Malware scanning utilities. Also the download should occur over a hard wired connection to the Internet and not over WIFI.

2. Access the Autodesk Virtual Agent and follow the download links to your product.

3. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
4. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
5. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
6. Once the extraction is finished, the installation will automatically start.
7. Follow the installation steps for your product.  At this point you could cancel the installation or create a deployment.

I'm not a MAC OS user or expert..  But access the Autodesk Virtual Agent and follow the download links to your product.

[Anonymous]

Virtual Agent has no download link for the 2018 version for the Mac, only for 2017. However, from the trial download page it s possible to select Maya 2018, but this error still happens:

An error occurred while processing your request.

Reference #132.36bc5ebe.1501099048.7a827cc

http://edutrial.autodesk.com/NET18SWDLD/2018/MAYA/ESD/Autodesk_Maya_2018_EN_JP_ZH_Mac_OSX.dmg

This error is happening since yesterday.

[Mark.Lancaster]

@Anonymous

Thanks..  My bad     I looked quick and didn't connect the 2018 request from the requirements.

@natasha.l   Thoughts?

[natasha.l · Accepted solution]

Hello @Anonymous,

Sorry about this, I will reach out to someone from the Virtual Agent & Educational Support to see if they can fix this but for now I have the link below: 

Maya 2018 Windows 64bit 

http://efulfillment.autodesk.com/NET18SWDLD/2018/MAYA/ESD/Autodesk_Maya_2018_EN_JP_ZH_Win_64bit_dlm....

Thanks for posting to the forum. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous, @Anonymous, @Anonymous,

Tried the site again to check for both Maya 2018 Windows & Mac versions & they are available for both in a Browser Download. If you find that the download button is grayed out, Refresh the page & try again.

You can choose a different download method if you click the arrow. 

Please review Steps for Setting-Up Student Software for help installing & activating. Everything you need is in your Educational Account. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Still not working for the browser download. Other options aren't available (there's no arrow, and it changes automatically to browser download after selecting the options)

[Anonymous]

@natasha.l, could you post the download url for the mac version?

[natasha.l]

Hello @Anonymous,

Sure, I have the download link here. 

Maya 2018 for Mac 

http://efulfillment.autodesk.com/NET18SWDLD/2018/MAYA/9512B678-88FB-41E4-90F8-7962038690D9/ESD/Autod...

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[natasha.l · Accepted solution]

Hello @Anonymous, @Anonymous, @Anonymous,

Just wanted you all to know that the Educational Support Team has made some fixes recently and they will include these fixes. 

Sorry for the frustration, we apologize for this. Thank you.

[Anonymous]

I also have a student license. Is there a download link for the Mac version? My Autodesk account does not show Maya 2018 at all. 😞

[lynn_zhang]

Hi @Anonymous

Yes there is Maya 2018 for Mac version. You will need to download and get the license from Education Community. Please sign in your account and then select the version, OS and language. 

[Anonymous]

This would is a great form to be a my computer 

[Mark.Lancaster]

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@Anonymous wrote:

This would is a great form to be a my computer 

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What does this mean?  Do you have an issue or are you stating something...