Maya 2016 1st version Mac installation error, continue button greyed out.

Maya 2016 1st version Mac installation error, continue button greyed out.

Anonymous
Not applicable
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Message 1 of 3

Maya 2016 1st version Mac installation error, continue button greyed out.

Anonymous
Not applicable

So i have seen information for troubleshooting this on a windows computer but there has been no help for mac.

Basically i need maya 2016 first release for mac so that i can use the free miarmy plugin, but during installation at the license information section the continue button is greyed out.

Please help me i have been struggling with this for a few days now!

Thank you in advance!

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Message 2 of 3

Otto
Alumni
Alumni
Hello nikeays and welcome to the Autodesk community!

It looks like you're seeing a grayed out button when attempting to register and activate your product. This issue typically occurs because Internet Explorer is either blocking or cannot connect to Autodesk registration servers. Access to Autodesk services is blocked by either IE, network, or proxy server security settings. The following article(s) should help you resolve the problem:

Register Today (Product Activation Wizard) blank except for two radio buttons


I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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Message 3 of 3

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Thank you for blurring out your sensitive information...  Smiley Wink

 

However how many characters are in your serial #?  12 OR 13?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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