Material Library attempts to install on every ACAD exit

Material Library attempts to install on every ACAD exit

Matt_P83
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Message 1 of 7

Material Library attempts to install on every ACAD exit

Matt_P83
Participant
Participant

I have clearly executed a command accidentally while drafting that made ACAD attempt to install some type of material library. I do not use this feature at all. Every time I close AutoCAD, it automatically attempts to run some type of function (I'm guessing install) involving "Autodesk Material Library Medium Resolution Image Library 2022". From there, an error message pops up asking to "Please run MaterialLibrary2022.msi first". Please see the screenshot attached.

 

I do not want to install this material library and would like my ACAD to stop trying to run this during shutdown. How can I fix this?

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Message 2 of 7

natasha.l
Alumni
Alumni

Hello @Matt_P83

 

Thank you for sharing this with us on the forums. 

You may have unintentionally started an installation of the Materials Library, to resolve this I suggest uninstalling them from the system. 

 

How to uninstall the Autodesk Material Library

 

Let us know how it goes. Also please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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Message 3 of 7

Matt_P83
Participant
Participant

Thanks Natasha.

 

-I do not have the Autodesk Uninstall Tool (I'm assuming because I have a 2022 product).

-"Add or Remove Programs" through Windows does not show any entries for the material libraries.

-Microsoft FixIT tool doesn't show any entries relating to a material library either.

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Message 4 of 7

pendean
Community Legend
Community Legend
Does resetting AutoCAD2022 remove the prompt?
continue with the install of Autodesk Material Library 2022 (run RENDER or RENDERCROP command), then at some point after restarting your PC you can remove it?

If not... https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Clean-...
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Message 5 of 7

Matt_P83
Participant
Participant

Any attempt to install the medium images library is stopped with the error message telling me that I need to run "MaterialLibrary2022.msi first". Voluntary or automatic, it always errors out to that.

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Message 7 of 7

natasha.l
Alumni
Alumni

Hello @Matt_P83

 

I agree with @pendean try to uninstall AutoCAD 2022 entirely from the system and reinstall it using a Browser Download or Download Now method. 

 

Please let us know how it goes. Also remember to "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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