License Transfer Utility does not sign in HELP please (using Mac)

[Anonymous]

Hi..

I am using a MAC and I am trying to Export my license, but when I click on the License Transfer Utility(English) icon and then click on "sign in", 

nothing happens.

Does anyone have any idea why it is not opening? I don't get a window or error message or anything.

Please Help 

Thanks!

[matthew.d]

Hi @Anonymous,

Welcome to the community!

Have you tried shutting down the License Transfer Utility (LTU) completely, including going into your Activity Monitor?