License manager is AGAIN not functioning or is improperly installed AutoCAD 2017

[Anonymous]

I created a posting for this issue last year and the solution ended up being that I had to generate a request code within Autodesk and a support rep sent me an activation code. I am having this issue again with the same software and same license on a newly imaged hard drive that is being setup for the same user. I need someone to contact me so I can get another activation code for this please.

[Mark.Lancaster]

@Anonymous

This is a user based forum.  We don't contact other users or provide activation codes.  They come directly from Autodesk.

I would suggest a license reset and to follow these steps

Please note, folders of C:\Programdata and C:\Users\[Username]\Appdata (listed below) are hidden folders and you may need to adjust your viewing settings.

First make sure you're signed out of the desktop app and A360 (both are located in your Windows system tray

On your computer, navigate to

2017 Version: ​​C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F  [<Product Key> is the product key of the application you have]

2018 Version: ​​C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2018.0.0.F  [<Product Key> is the product key of the application you have]

Delete the LGS.data file.
Navigate to C:\Users\[username]\AppData\Roaming\Autodesk\ folder
Delete the ADUT folder and it's contents

When you start the application, it will prompt you to choose one (that matches your license) of the following:

Login - 30 day trial or CLIC (Cloud Based) licenses
Serial Number - Students, Standalone and Single-User Term Based activation
Network - Network License server for obtaining licenses from a machine on your network

Good luck and report back on your progress

[natasha.l]

Hello @Anonymous,

Sorry about this, what version of AutoCAD? 

We have had a case with AutoCAD 2018 & the issue was resolved by assigning full control permissions to everyone, b/c the user is restricted to permissions on C:\ProgramData\Autodesk\Adlm\ProductInformation.pit file. 

If you still need an activation code, you can get one with the AVA (Autodesk Virtual Agent) or 

select another Activation and Registration option page.

Thank you for continuing to be a part of the community & keep us posted. 

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