Installation

Installation

BobGyre
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Message 1 of 4

Installation

BobGyre
Contributor
Contributor

Whenever I tried to install this software like any other Autodesk software, I am getting this message: 

Unable to install

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3 Replies
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Message 2 of 4

mdavis22569
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Can you share a full screenshot of the error?

 

Also what softare(s) are you trying to install?

 

Do you have Admin Rights and the Anti-Virus off during the installation?


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Mike Davis

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Message 3 of 4

BobGyre
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Find attachement

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Message 4 of 4

mdavis22569
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Mentor

Check your Anti-Virus and Firewall ...

 

How to set up antivirus (AV) exclusions to improve stability and performance of Autodesk software

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-excl...

Which URLs/Protocols need to be white listed for Autodesk Subscription Licenses

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-U...

 

From there get the French download from AVA ( Autodesk Virtual Agent)   ava.autodesk.com   use the browser method / multiple computers


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Mike Davis

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