Installation Problem Inventor 2014 using network licence

[Anonymous]

Hi All

I am trying to install Inventor 2014 in a school environment.  I have set up the server using the "single License Server" method and when I check the service is running it tells me it is and that I have 3000 licenses to access.  I then go to my desktop and try to install the actual software, choose Network for License Type, Single License Server for Network License and browse and find the name of the server hosting the licence.  The issue is that the Next button isnt becoming available so I can go no further with the installation.  Does anyone have any ideas on what I am doing wrong?  I have attached a screen shot to show what I mean

[Otto]

Hello michelle.armstrong and welcome to the Autodesk community!

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Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

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[Mark.Lancaster · Accepted solution]

@Anonymous

Welcome to the community and hopefully my (or someone else) reply will be beneficially to you.

Since you’re new to the community I just wanted to inform you this is a worldwide (public) user forum where users are assisting others. For any future postings you may do, please do not include any personal information (such as your serial #) in anything that you share (including screen shots & attachments) with us.

Not sure if you blocked out the serial # or not in your image but did you actual put in your assigned serial # and related product key.  It is needed to continue.

[Anonymous]

Hi Mark

No I hadnt put in the serial number as I thought that pointing to the network server would cover that.  Have now put it in and it appears to be working.  Thank you for your advice re the image posting (for any future issues) and for your solution 🙂