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Installation Error

Installation Error

Anonymous
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Message 1 of 2

Installation Error

Anonymous
Not applicable

My install just says that products failed to install. Here is the log.

Can someone help with this please?

 

 

 

2017/1/3:08:20:01 PhotoTop NEW-PT-PC PageOpen InstallCompleteDialog
2017/1/3:08:35:20 PhotoTop NEW-PT-PC === Setup ended ===

2017/1/3:08:35:47 PhotoTop NEW-PT-PC === Setup started on NEW-PT-PC by PhotoTop ===
2017/1/3:08:35:47 PhotoTop NEW-PT-PC Path_Length: 152
2017/1/3:08:35:47 PhotoTop NEW-PT-PC Current Directory C:\Autodesk\AutoCAD_LT_2017_NWL_English_Win_32_64bit_wi_en-us
2017/1/3:08:35:47 PhotoTop NEW-PT-PC Launch
2017/1/3:08:35:47 PhotoTop NEW-PT-PC CommandLine /PK 057I1 /SN xxx-xxxxxxxx /akamai /sid a1b3A00000A6DvvQAF /skipEULA /skipPI /trial /url "http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/AutoCAD_LT_2017_NWL_English_Win_32_64bit_w..."
2017/1/3:08:35:47 PhotoTop NEW-PT-PC Path_Length: 152
2017/1/3:08:35:47 PhotoTop NEW-PT-PC Current Directory C:\Users\PhotoTop\AppData\Local\Temp\_AICAF3.tmp
2017/1/3:08:35:51 PhotoTop NEW-PT-PC === Setup ended ===

2017/1/3:08:35:48 PhotoTop NEW-PT-PC === Setup started on NEW-PT-PC by PhotoTop ===
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Path_Length: 152
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Current Directory C:\Users\PhotoTop\AppData\Local\Temp\_AICAF3.tmp
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Launch
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Download Skipped SETUPMARKER http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/SET...
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Download Skipped SETUP_CONFIG http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/SET...
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\PhotoTop\AppData\Local\Temp\_AICAF3.tmp\Setup\AcSetup.dll
2017/1/3:08:35:48 PhotoTop NEW-PT-PC Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/1/3:08:35:49 PhotoTop NEW-PT-PC PageOpen LaunchDialog
2017/1/3:08:35:52 PhotoTop NEW-PT-PC PageOpen LicenseDialog
2017/1/3:08:35:52 PhotoTop NEW-PT-PC PageOpen ProductSelectionDialog2
2017/1/3:08:35:55 PhotoTop NEW-PT-PC PageOpen LicenseDialog
2017/1/3:08:35:55 PhotoTop NEW-PT-PC PageOpen LaunchDialog
2017/1/3:08:35:59 PhotoTop NEW-PT-PC PageOpen LicenseDialog
2017/1/3:08:35:59 PhotoTop NEW-PT-PC PageOpen ProductInfoDialog
2017/1/3:08:35:59 PhotoTop NEW-PT-PC PageOpen ProductSelectionDialog2
2017/1/3:08:36:30 PhotoTop NEW-PT-PC PageOpen FullProgressDialog
2017/1/3:08:36:31 PhotoTop NEW-PT-PC Download Skipped STARTMARKER http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/STA...
2017/1/3:08:36:31 PhotoTop NEW-PT-PC Download Skipped UCRT http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/UCR...
2017/1/3:08:36:31 PhotoTop NEW-PT-PC Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD LT 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2017/1/3:08:36:31 PhotoTop NEW-PT-PC Install Universal C Runtime (KB3118401) Succeeded
2017/1/3:08:36:31 PhotoTop NEW-PT-PC Download Skipped VCREDIST2015X86 http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/VCR...
2017/1/3:08:36:31 PhotoTop NEW-PT-PC Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD LT 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\PhotoTop\AppData\Local\Temp\vcredist_x86_2015.log
2017/1/3:08:36:32 PhotoTop NEW-PT-PC Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2017/1/3:08:36:32 PhotoTop NEW-PT-PC Download Skipped VCREDIST2015X64 http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/VCR...
2017/1/3:08:36:32 PhotoTop NEW-PT-PC Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD LT 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\PhotoTop\AppData\Local\Temp\vcredist_x64_2015.log
2017/1/3:08:36:32 PhotoTop NEW-PT-PC Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2017/1/3:08:36:32 PhotoTop NEW-PT-PC Download Skipped DIRECTX http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/DIR...
2017/1/3:08:36:33 PhotoTop NEW-PT-PC Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD LT 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2017/1/3:08:36:38 PhotoTop NEW-PT-PC Install DirectX Runtime Succeeded
2017/1/3:08:36:39 PhotoTop NEW-PT-PC Download Play CM http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/CM....
2017/1/3:08:37:32 PhotoTop NEW-PT-PC Download Aborted CM http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/CM....
2017/1/3:08:37:32 PhotoTop NEW-PT-PC Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2017/1/3:08:37:32 PhotoTop NEW-PT-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/1/3:08:37:32 PhotoTop NEW-PT-PC Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2017/1/3:08:37:32 PhotoTop NEW-PT-PC Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619

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pendean
Community Legend
Community Legend
Empty your Windows log-in folder, simply put this in your WIndows Explorer address bar:
%temp%
It's OK if there are items you cannot delete.
Restart your PC.
Turn off your anti-virus software, firewall and your browser pop-up blocker.
Go here and get your 2017 or lower software to install https://knowledge.autodesk.com/customer-service/download-install/download/download-previous-versions...
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