install fusion 360 failed, tips "<urlopen error [Errno 2] No such file or direc"

[Anonymous]

the log :

http.client.RemoteDisconnected: Remote end closed connection without response
2020-05-06 09:50:20,221 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process - INFO :: Downloading archive from https://dl.appstreaming.autodesk.com/production/packages/4ea6d83c3a5dbe5dfb71306d9d035338350de398.ta... for package 1d63225452f80f122f6d96ef32df8e432a1632d0
2020-05-06 09:50:20,245 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - WARNING :: Failed to encode.
2020-05-06 09:50:20,245 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: ProxyServer:
2020-05-06 09:50:20,246 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: Setup HTTPSHandler
2020-05-06 09:50:20,246 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: Setup AuthHandler
2020-05-06 09:50:20,246 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.netlib - INFO :: Open Request https://dl.appstreaming.autodesk.com/production/packages/4ea6d83c3a5dbe5dfb71306d9d035338350de398.ta...
2020-05-06 09:50:20,577 - MainProcess(9380) - ThreadPoolExecutor-1_3 - adsk.dls.streamer.process - INFO :: Extract path resolves to: \\?\C:\Users\XIAOSENLUO\AppData\Local\Autodesk\webdeploy\production\8b802e7a3c3d3db523b64fd80db49d9f63efcaf3
2020-05-06 09:50:20,673 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.process - INFO :: The host dl.appstreaming.autodesk.com is accessible
2020-05-06 09:50:20,674 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.process - INFO :: S_I: MjIzLjExOS4yMDIuMjU0
2020-05-06 09:50:20,674 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.process - INFO :: C_PR_I: MTY5LjI1NC41Ny43MA==
2020-05-06 09:50:20,931 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.netlib - WARNING :: Failed to get local dns 'utf-8' codec can't decode byte 0xb7 in position 0: invalid start byte
2020-05-06 09:50:20,933 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.process - INFO :: Local DNS:
2020-05-06 09:50:20,933 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.process - INFO :: Proxy enabled False
2020-05-06 09:50:20,933 - MainProcess(9380) - InstallDriver - adsk.dls.streamer.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1319, in do_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1252, in request
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1298, in _send_request
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1247, in endheaders
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1026, in _send_output
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 966, in send
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1422, in connect
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 423, in wrap_socket
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 870, in _create
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 1139, in do_handshake
FileNotFoundError: [Errno 2] No such file or directory

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 608, in __call__
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 719, in <lambda>
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 976, in _extractpackage
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 927, in _opennetresource
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 515, in __call__
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 186, in __init__
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 176, in __init__
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 525, in open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 543, in _open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 503, in _call_chain
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 378, in https_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1321, in do_open
urllib.error.URLError: <urlopen error [Errno 2] No such file or directory>

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 1543, in execute
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 1489, in execute_without_errorhandling
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 1225, in _config_app
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 2244, in _do_installation
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 2011, in wait_threads
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\concurrent\futures\thread.py", line 57, in run
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 2038, in execute_action
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 633, in __call__
adsk.dls.streamer.exceptions.NetworkFileNotFound: <urlopen error [Errno 2] No such file or directory>

-------------------------------------------------------------------------------

[natasha.l · Accepted solution]

Hello @Anonymous, 

Thank you very much for providing the log file. The <urlopen error [Errno 2] No such file or directory> is an error that can be solved by using the steps below: 

Error during live update or install:
Errno 2: The database table is locked
Possible Solutions:

• Run install "As administrator" (Windows Only)
• During live update: close Fusion360, then wait for a moment or kill any process streamer.exe before launch Fusion360 again.
• During Initial install: close the install window, then wait for a moment or kill any process streamer.exe before install Fusion360 again.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous, 

Happy to see this got resolved, thank you for being a part of the community. 😊

[Anonymous]

thanks!