I'm getting MSVCP140.dll error not installed when starting Eagle for the first t

[Anonymous]

I am trying to install Eagle cad program from Autodesk on Windows 7 Home Premium with Service Pack 1 installed.

The program appears to install properly but when I try to run the program, a window pops up saying: 

"The program can't start because MSVCP140.dll is missing from your computer. Try reinstalling the program to fix this problem."

I have uninstalled and reinstalled this program several times, followed all the troubleshooting suggestions from the Autodesk help files and made sure that all the current windows updates are installed. The last part of the installation for the Eagle program indicated it was installing the Visual C++ 2015 Redistribution package. When I looked in the file listings for the installed files in the control panel, I did not see any listing for the Visual C++ 2015 Redistribution package. I went into the Eagle folder and tried to reinstall the vcredist_x64.exe file and it started to install then a message box popped up saying "A later version of Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24210 is already installed" It gave me an error code of 0x80070643 - Fatal error during installation.

I have also posted this problem on the Microsoft forums in case it may be a windows problem. So far all of the things they have suggested have not fixed the problem.

It also created a log file : 

[1600:1668][2019-08-19T16:33:32]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\EAGLE 9.4.2\vcredist_x64.exe, cmdline: ''

[1600:1668][2019-08-19T16:33:32]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Owner\AppData\Local\Temp\dd_vcredist_amd64_20190819163332.log'

[1600:1668][2019-08-19T16:33:32]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\EAGLE 9.4.2\vcredist_x64.exe'

[1600:1668][2019-08-19T16:33:32]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\EAGLE 9.4.2\'

[1600:1668][2019-08-19T16:33:32]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210'

[1600:1668][2019-08-19T16:33:32]i100: Detect begin, 10 packages

[1600:1668][2019-08-19T16:33:32]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.14393.2990'

[1600:1668][2019-08-19T16:33:32]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to true.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1600:1668][2019-08-19T16:33:32]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete

[1600:1668][2019-08-19T16:33:32]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete

[1600:1668][2019-08-19T16:33:32]i101: Detected package: Windows81_x86, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: Windows81_x64, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: Windows8_x86, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: Windows8_x64, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: Windows7_MSU_x64, state: Present, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None

[1600:1668][2019-08-19T16:33:32]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.

[1600:1668][2019-08-19T16:33:32]i199: Detect complete, result: 0x0

[1600:1668][2019-08-19T16:33:36]i200: Plan begin, 10 packages, action: Install

[1600:1668][2019-08-19T16:33:36]i052: Condition '(VersionNT64)' evaluates to true.

[1600:1668][2019-08-19T16:33:36]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\Owner\AppData\Local\Temp\dd_vcredist_amd64_20190819163332_000_vcRuntimeMinimum_x64_rollback.log'

[1600:1668][2019-08-19T16:33:36]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\Owner\AppData\Local\Temp\dd_vcredist_amd64_20190819163332_000_vcRuntimeMinimum_x64.log'

[1600:1668][2019-08-19T16:33:36]i052: Condition '(VersionNT64)' evaluates to true.

[1600:1668][2019-08-19T16:33:36]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\Owner\AppData\Local\Temp\dd_vcredist_amd64_20190819163332_001_vcRuntimeAdditional_x64_rollback.log'

[1600:1668][2019-08-19T16:33:36]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\Owner\AppData\Local\Temp\dd_vcredist_amd64_20190819163332_001_vcRuntimeAdditional_x64.log'

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86

[1600:1668][2019-08-19T16:33:36]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.

[1600:1668][2019-08-19T16:33:36]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64

[1600:1668][2019-08-19T16:33:36]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[1600:1668][2019-08-19T16:33:36]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[1600:1668][2019-08-19T16:33:36]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: Windows7_MSU_x64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1600:1668][2019-08-19T16:33:36]i299: Plan complete, result: 0x0

[1600:1668][2019-08-19T16:33:36]i300: Apply begin

[0D34:0DDC][2019-08-19T16:33:38]i360: Creating a system restore point.

[0D34:0DDC][2019-08-19T16:34:06]i361: Created a system restore point.

[0D34:0DDC][2019-08-19T16:34:06]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, options: 0x7, disable resume: No

[0D34:0DDC][2019-08-19T16:34:10]i000: Caching bundle from: 'C:\Users\Owner\AppData\Local\Temp\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}\VC_redist.x64.exe'

[0D34:0DDC][2019-08-19T16:34:10]i320: Registering bundle dependency provider: {f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, version: 14.0.24210.0

[0D34:0DDC][2019-08-19T16:34:10]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, resume: Active, restart initiated: No, disable resume: No

[0D34:13B4][2019-08-19T16:34:10]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{C0B2C673-ECAA-372D-94E5-E89440D087AD}v14.0.24210\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.

[0D34:13B4][2019-08-19T16:34:10]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{C0B2C673-ECAA-372D-94E5-E89440D087AD}v14.0.24210\packages\vcRuntimeMinimum_amd64\cab1.cab.

[0D34:13B4][2019-08-19T16:34:10]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{95265B86-188E-3F62-9CDB-60FCE59EC721}v14.0.24210\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.

[0D34:13B4][2019-08-19T16:34:11]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{95265B86-188E-3F62-9CDB-60FCE59EC721}v14.0.24210\packages\vcRuntimeAdditional_amd64\cab1.cab.

[0D34:0DDC][2019-08-19T16:34:11]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\{C0B2C673-ECAA-372D-94E5-E89440D087AD}v14.0.24210\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'

[0D34:0DDC][2019-08-19T16:36:30]e000: Error 0x80070643: Failed to install MSI package.

[0D34:0DDC][2019-08-19T16:36:30]e000: Error 0x80070643: Failed to execute MSI package.

[1600:1668][2019-08-19T16:36:30]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[1600:1668][2019-08-19T16:36:30]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x80070643, restart: None

[1600:1668][2019-08-19T16:36:30]e000: Error 0x80070643: Failed to execute MSI package.

[0D34:0DDC][2019-08-19T16:36:30]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, resume: None, restart: None, disable resume: No

[0D34:0DDC][2019-08-19T16:36:30]i330: Removed bundle dependency provider: {f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}

[0D34:0DDC][2019-08-19T16:36:30]i352: Removing cached bundle: {f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, from path: C:\ProgramData\Package Cache\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}\

[0D34:0DDC][2019-08-19T16:36:30]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}, resume: None, restart initiated: No, disable resume: No

[1600:1668][2019-08-19T16:36:30]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

Is there any other suggestions on what else to check to help make this work?

John

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk User's Community..

See the steps here https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r... Then try your installation again.

[Anonymous]

I have followed ALL the online instructions from the automated Eva helper for uninstalling  and reinstalling  all of the Visual C++ files. All of the files were installed in the order from the instructions with no errors.  As stated previously, I am trying to install this on my home computer which is running 64 bit Windows 7 SP1. I have tried to load this program on a second computer running the same 64 bit software with the same results. However I can get the same version 9.4.2 Eagle to run on a windows 10 laptop with no problems.

At this point I don't know what else to try!!

John

[Anonymous]

I forgot to mention that I just installed Fusion 360 3 days prior with no issues.

If that loads, why wouldn't Eagle load?

John

[srinivasarao.potla]

hi@ johntech2014,

Thanks for your fedback.

Please install the MSVCP140.dll form here.

 https://www.microsoft.com/en-sg/download/details.aspx?id=48145

Please let me know if it works.

Regards,

Srinivas.

[Anonymous]

I downloaded bothe the 32 bit and 64 bit files as per your previous message. The 32 bit file loaded with no problem but when I tried to load the 64 bit file I got the following error message saying the file was already loaded. 

I rebooted the computer after installing both files then reloaded Eagle. I got the same error message indicating that the  DLL file was missing.

This is the list of Visual C++ files I have installed in my system. Even though when I tried loading the 64 bit file it said it was already loaded, I don't see it listed in the file listing below.

[Anonymous]

I just went in to the Windows directory and searched for the msvcp140.dll file and this is what i came up with.

It looks like there's been a "d" added to the file so maybe that is why eagle isn't finding the file !!

Jost a guess

John

[Anonymous]

The other day I searched through the Microsoft forums for this missing DLL file error. I ran a few diagnostics as suggested and found a few errors that were corrected. I tried running the MSV C++ 2015-2017 updates and the x86 file loaded ok but when I tried running any x64 updates It says the file is already loaded. Yet when I look on my system I don't see the x64 version of the 2015  DLL file. I have posted this information on the MS forums too.

As another trial, I may backup my system an go in and remove the "d" in the current MSVCP140d.dll file  in the System32 directory and see if that does anything. Or maybe send me the DLL files needed to make Eagle work and I can copy them into my directories. I'm running out of options.

John

[Anonymous]

Thank you to all those who have replied here in hopes of solving this issue. After a week of trials and software updates, I'm giving up all hope of making this run on my Windows 7 machine.

John