I can't install Sketchbook Pro 2011 on my Mac

[Anonymous]

I purchased Sketchbook Pro 2011 for my PC in 2012. Now I've moved over to a Mac and want to install it on this computer, but I'm having problems with the installer. When I reach the actual page for installation, it starts with a custom installation page, only there are no options for a custom installation. If I tell it "standard installation" it switches to a page telling me where it will save the files, but the install button is grayed out. How can I fix this?

I am running OSX 10.10 and I do not have the install disk. I downloaded the installer from Autodesk's website, just like I did with my PC. I have downloaded the installer twice and had the same problem both times.

[Mark.Lancaster]

@Anonymous

Welcome to the community and hopefully my (or someone else) reply will be beneficially to you.

Since you’re new to the community I just wanted to inform you this is a worldwide (public) user forum where users are assisting others. For any future postings you may do, please do not include any personal information (such as your serial #) in anything that you share (including screen shots & attachments) with us.

Just because you have a license that is 3 to 4 years old doesn't mean you get an upgrade free of charge so it can work on newer OS.  You will need to purchase it.

[lynn_zhang]

Hi @Anonymous

Unfortunately Sketchbook Pro 2011 is not supported on OS X 10.10 and 10.9. You would either want to look into downgrading your OS or purchasing a newer version. Please refer to the comment from @philip.s. 

[Anonymous]

@Mark.Lancaster

Thanks for your response. For the record i'm not looking for a free upgrade. I just wanted to try the version i have. I only metioned my current OS in an effort to provide any info which might be helpful in solving my issue (which, I guess it was). If i'd read the thread more thoroughly I'd have seen the previous post which explains this. Truly sorry to waste your time but I do thank you for taking the time to explain. best regards.

[Anonymous]

Hi Lynn Zhang

Thanks for your follow up. Apologies for not reading the thread more thoroughly. Thank you for taking the time to explain.

I read in another post that a limited trial of the current version of Sketchbook Pro is offered with the purchase of a Cintiq. I myself am a satisfied Cintiq owner/operator but I don't recall if I received such an offer (If I did, I probably declined because I knew I already had it somewhere, but then I never found it and forgot about it). Can anyone take advantage of this trial offer?

Best Regards,

jobgirvan

[Anonymous]

Hi Lynn,

Just wanted to let you know I had the genius idea to actually visit the main site and am subscribing to my first year. I had no idea it was so affordable.

Thanks again for your help!

jobgirvan

[Anonymous]

I just hooked up may drawing tablet on my mac and It came with a disk with sketchbook 2011 and I have the same problem, I cant seem to uninstall it either.

[Anonymous]

Is there an updated one I could use, im having the same problem, thanks!

[lynn_zhang]

Hi @Anonymous Welcome to Autodesk Community!

You can download the latest version from SketchBook website.