How long to get my license?

How long to get my license?

arharlow
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Message 1 of 9

How long to get my license?

arharlow
Contributor
Contributor

How long does it typically take to get a license?

 

I bought thru a re-seller yesterday AM and I'm still waiting for my License.

 

Credit card cleared yesterday.

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Message 2 of 9

Mark.Lancaster
Consultant
Consultant

@arharlow 

 

Welcome to the Autodesk User's Community..

 

Not sure why you're asking forum users about this and not calling your reseller and asking them.

 

If you purchase through the e-store, it usually takes 24 hours for the account to sync.  Through reseller it should be the same once Autodesk receives the order.   However you can go to Autodesk AVA, download your software and starting running it in 30 day trial mode.

 

https://ava.autodesk.com/

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


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Message 3 of 9

arharlow
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@Mark.Lancaster wrote:

@arharlow 

 

Welcome to the Autodesk User's Community..

 

Not sure why you're asking forum users about this and not calling your reseller and asking them.

 

 


Thought I might get an answer from another user here.  Thanks.

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Message 4 of 9

DarrenP
Consultant
Consultant

don’t know why

that depends on reseller & how they conduct business

you will need to make contact with them to determine what the hold up is

have you bought from them before?

 

DarrenP
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Message 5 of 9

arharlow
Contributor
Contributor

I called... yesterday.

 

They said the ball is in Autodesk's court.  I'm using a LT trial for now.

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Message 6 of 9

mdavis22569
Mentor
Mentor

Nothing in the Account Manager:

 

https://manage.autodesk.com/cep

 

It's the trial ... worst case you use a few days of the trial.  It all works the same.....  


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---------
Mike Davis

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Message 7 of 9

arharlow
Contributor
Contributor

@mdavis22569 wrote:

Nothing in the Account Manager:

 

https://manage.autodesk.com/cep

 

It's the trial ... worst case you use a few days of the trial.  It all works the same.....  


Doesn't work the same as the AEC package.  But yeah, I'm limping by today.

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Message 8 of 9

mdavis22569
Mentor
Mentor


Doesn't work the same as the AEC package.  But yeah, I'm limping by today.



How so? 

 

AEC I believe is now an individual download for Collections ... so you can download everything in it ...and then activate them as needed ...


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Mike Davis

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Message 9 of 9

Mark.Lancaster
Consultant
Consultant

@arharlow 

 

Adding to @mdavis22569  reply

 

"Collection" is just a term giving you access to "X" number of single applications.  It is not like a suite where suites had a single download..   As Mike pointed out you need to download, installed and activate each application separately..

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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