Graduation date

[denizzYMWKW]

Hello everyone.
I want to use the student license, but when trying to download a program, I get an "Apologies for the delay" error. When I look at the cause of this error, it says that there may be an incorrect graduation date. But since I haven't graduated yet, I can't enter a graduation date. How can I use the license?

[LeoWarrenADSK]

Hi @denizzYMWKW,

The graduation date is the date you expect to graduate/finish your course. However, we're also aware of an issue with this aspect of the eligibility process but since it's not checked during verification, you can enter a date closer to the present.

I hope this answers your question.

[denizzYMWKW]

I tried it but still I can not download. I saw this message -in the attachment-. I tried everything but I did not solve the problem

[LeoWarrenADSK]

Hi @denizzYMWKW,

Please reach out to education support, we're aware of this issue and the education team are working on a fix.