Failed installing due to connection error

Failed installing due to connection error

Anonymous
Not applicable
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Message 1 of 3

Failed installing due to connection error

Anonymous
Not applicable

Everytime I try to install it, it fails due to internet connection.

But everything is online, I test my connection and everything is working perfectly.

I am typing this here, right now, on the internet...even though, the installer keeps complaining about an internet connection error!

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626 Views
2 Replies
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Message 2 of 3

pendean
Community Legend
Community Legend
This is the wrong forum for software installs: you are trying to install what? from where? on what OS? What method of install did you choose?

You do know that typing text vs. downloading 1Gig plus files are not the same, so the comparison is so totally pointless.
Message 3 of 3

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the community...

 

Stop using the method you're using and

 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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