error when using webinstall.exe

[michael.kolominsky]

Hello,

I have used Download option for AutoCAD Plant 3D 2019 and was able to download AutodeskDownloadManager_webinstall.exe. I tried to run it and received the following  error message:

"Something is preventing the software from downloading. Please contact your system administrator"

I then downloaded the same software using Browser option and was able to install the software.

Why would Webinstall.exe not work? Please help

Thanks 

[Mark.Lancaster · Accepted solution]

@michael.kolominsky 

Never use the web installer method..  Has 2 many failures...    If one little hiccup occurs in that communication, the installation fails.

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article .

[michael.kolominsky]

excellent! thanks Mark

[michael.kolominsky]

Hello Mark,

Thanks for your reply. In your article you referenced Prerequisite Checker. When installed, it only checked for products released between 2014-2017. Do you know of the latest Prerequisite Checker I can use that checks for system requirements for  AutoDesk products beyond 2017?

Thank you

Michael