Ending Autocad in Task manager causes License issues until restart

Ending Autocad in Task manager causes License issues until restart

Anonymous
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Message 1 of 4

Ending Autocad in Task manager causes License issues until restart

Anonymous
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Issue: 
If Autocad crashes or hangs and needs killing in task manager, starting the program after causes the usual devil of the 'License checkout timed out' box to make a grand appearance no matter how many times you re open - restarting the whole PC fixes this (this is not a fix and should not be ever considered one). 

My current theory - 
This license service runs independent of the main program, thus remains open after force closing Autocad. Opening Autocad again causes 2 of these license services to try and run- and thus... problems. 

This needs fixing, especially as autocad has held the 'most likely to crash' award for as long as I've used it.

As for the developers of this licensing service, congratulations you have created a prime example of how not to do something.

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Message 2 of 4

Anonymous
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Do you have the latest licensing hotfix installed?

Have you logged a support case with Autodesk to look into this?

This is a user forum, although it is possible that some Autodesk developers might be visiting it, it's not very likely and it would be a better idea to send this feedback directly to Autodesk support...

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Message 3 of 4

Anonymous
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yeah hotfix is installed, I've also tried killing everything named autodesk in task manager in the hope one would be the licensing program, but no such luck. 
Good suggestion on contacting support, although I find these things get more attention when a good number of people have agreed it's a present issue and not a one off!

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Message 4 of 4

Anonymous
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What if you kill the Autodesk Desktop Licensing Service before restarting AutoCAD? As this is the one responsible for 2020 licensing.

 

lic2020.JPG

 

I also wonder if the files in C:\ProgramData\Autodesk\AdskLicensingService might be prone to corruption when AutoCAD crashes. Unfortunately I don't have enough knowledge on this but it would be nice if someone with more experience on this could chime in.

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