Education access

Education access

Anonymous
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Message 1 of 3

Education access

Anonymous
Not applicable
After uploading my student documentation I recieved this email today (see photo). According to Autodesk: 
 
The last name on the document does not match the last name you entered on your verification form.
 
I have been in contact with Autodesk but they close the case or try to send me further on to the Robot. 
 
Do you know what else I can do - or do you have a speciel number I can call? 
 
Thank you for your help.
 
Best regards from Sarah Tonnesen
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Accepted solutions (2)
862 Views
2 Replies
Replies (2)
Message 2 of 3

Anonymous
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Accepted solution

Autodesk doesn't handle verification

you need to contact SheerID: customerservice@sheerID.com

no one here can do anything

Message 3 of 3

Anonymous
Not applicable
Accepted solution

Okay, thank you Ryan.

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