Cant run 3DS max 2020, crashes after initializing.

[Anonymous]

I run 3ds max 2020 and this loads up for about a minute or too then just closes out no report or anything.  I have tried to reinstall multiple times.

All i get to see

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk User's Community..

Did it ever work or not?

Have you updated your video card?  Don't rely on Windows telling you its up to date/

Operating system?

[Anonymous]

No it has never worked

my video card is up to date

I am using windows 10

[Anonymous]

I just downloaded the 3dsMax installer, ran it and it crashes on the initializing screen.  Yes I have latest video drivers... (which is none sense to even ask, video drivers have NOTHING to do with a broken installer).  I've installed several programs after this and they all run fine.  Off to Blender, software that works.

[Anonymous]

Exactly the same issue, screenshot and all.  (thx for posting the screen shot) there is obviously some major compatibility issues with the latest version.  Yes i agree, this is why people are switching to the open-source programs such as Blender. 

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk User's Community..

I would recommend that you update the licensing mechanism before installing 2020 product line https://synergiscadblog.com/2019/07/24/autodesk-licensing-mechanism/

How are you installing?  Install now or something other method?