Cant download any of Autodesk software - ERROR

[Decolan]

It inst just for 3ds max it is for all of Autodesk software but i get the error report when downloading.

I have never had the issue before only in the last month when trying t download any software. 

[Mark.Lancaster · Accepted solution]

@Decolan

Welcome to the community..

An image of a crash report is not use to us.  What method are you using to install your applications?  Install now, download now, or what?

Have you tried the Autodesk Virtual Agent?

If not please follow these steps:

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.

2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.