Cannot View Open Support Cases

Cannot View Open Support Cases

julie_ceg
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Cannot View Open Support Cases

julie_ceg
Explorer
Explorer

I am not able to view my open support cases. When I go to my account home page and click on the link to view open support cases, I am taken to a page that says: 

We are down for maintenance. Sorry for the inconvenience. We'll be back shortly.

 

I have gotten this message for over a week. I've tried clearing cookies and using different browsers but nothing works; I still get the same message. Another person at the same company is able to view their support cases in their Autodesk account. 

 

Screenshot 2020-12-03 125257.png

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