Cannot login to Autodesk App store

Cannot login to Autodesk App store

blakemiddleton
Participant Participant
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Message 1 of 5

Cannot login to Autodesk App store

blakemiddleton
Participant
Participant

Is anyone else having this issue?  Trying to download a plugin from the Autodesk app store, but I can't login.  Just sits at the sign in popup with the spinning circle.  I'm able to login to the forums and Autodesk account management just fine. 

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1,566 Views
4 Replies
Replies (4)
Message 2 of 5

blakemiddleton
Participant
Participant

Was able to login on Microsoft Edge, but not Chrome.  I may just need to clear cache or something.  

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Message 3 of 5

Viveka_CD
Alumni
Alumni

Hi @blakemiddleton

 

I'm checking back to see if your issue has been resolved.

 

Yes, you are right, it could be cache or a browser

  1. Clear your cache – Occasionally something clogs your browser and prevents you from signing in. Try clearing your browser’s cache and cookies and sign in again.
  2. Close and reopen your browser - After clearing the cache and browsing data, some internet browsers need to be restarted for the changes to take effect.
  3. Try a different browser – Your browser may not be compatible with the website you want to access. Use a different browser and/or update to the most current version.
  4. Make sure you’re using the same username or email address associated with the account & role you’re trying to access.

Please select the Accept as Solution button if my post solves your issue or answers your question. Kudos welcome!

 

Regards,

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Message 4 of 5

Anonymous
Not applicable

The same issue here. I can't log in to app store.
Tried different browsers.
Tried cleaning cache.
Tried closing and reopening each one of three browsers.
Tried rebooting PC.

I think You should seriously do something about it.

Message 5 of 5

absario
Explorer
Explorer

Same issue here, After clear everything in my browser, nothing solve, I used another browser and the problem still the same, I hope to see any solution that works.