Canceling subscription

[mariustipa]

how and from where canceling subscription can be done please? It is impossible to find it in the webpage.

[muriel.a · Accepted solution]

Hi @mariustipa,

We are working on your issue via Support Case #: 11523011. Please feel free to reply our email if you need further clarification. Thanks!

[Anonymous]

Why can you not just answer the cancelation questions? Autodesk prides themselves in selling a product that you can end the subcription at any time and yet it is almost imposible to end the subcription without spending a few days on expensive phone calls and emails. 

[lynn_zhang]

Hi @Anonymous

Do you have a subscription purchased online? If yes, you can cancel the auto renewal of your subscription from your Autodesk account. Please find below instructions:

Canceling Automatic Subscription Renewal
Canceling Orders, Receiving Refunds and Restarting Subscriptions

Please let us know if you're unable to cancel online and we will further assist you.

[Anonymous]

Hello, were you able to cancel your subscription? I have a free trial and want to cancel my subscription prior to an automatic renewal before I am charged. i followed the steps on the website and it still does not allow me to cancel.

[Mark.Lancaster]

@Anonymous

Welcome to the community...

If you are having trouble cancelling your subscription please contract Autodesk here.  Just wait until the page fully loads in order to see the chat option.

[ozielamaury]

I have issues finding my billing and subscription management I just was to cancel it. 

[mdavis22569]

You're posting on a 6 year old post ...

Billing info:

https://knowledge.autodesk.com/customer-service/account-management/billing-orders/change-payment-met...

Cancel:

https://knowledge.autodesk.com/customer-service/account-management/billing-orders/cancel-subscriptio...