Can't access any autodesk product

[andrea.loddo03]

Hi everyone, I'm having a serious problem on my machine.
As soon as I start both my Autodesk products (AutoCAD and Revit, both 2025), I receive this error (sorry for Italian, it's my main language)

I tried the troubleshooting guide but it didn't work, I tried logging in with access but the buttons aren't working, tried both the guides but with no luck. I really don't know what to do. I also have a laptop where everything works perfectly.
All the things I've tried:

• Uninstall and reinstall of access
• Uninstall and reinstall of the licensing manager
• Clean uninstall of all Autodesk products
• Reinstalling windows
• Uninstalling recently installed apps to check if it was a conflict

I tried to do contact support but the chatbot brings me to a specialist which I'm not allowed to since I'm in a education program.

I really don't know what to do next, I'm temped to do a total wipe of my pc but I think it's an extremist move

Thanks everyone for the patience!

[andrea.loddo03 · Accepted solution]

UPDATE:
Managed to make it work, there was a stuck folder in the licensing, had to change access to delete it, and then by reinstalling it worked

[Ric_Weber]

YAY!!  Give yourself a thumbs up and mark your own reply as an accepted solution!  

[mari.shimode]

Hi @andrea.loddo03, it's great you could solve it yourself. I have marked your reply as an accepted solution so others who have the same issue can easily find it.

[erwan_herve]

Could you explain to me the process please, I am having the same issue for some days now