Building Design Suite Ultimate 2018?

[Anonymous]

Hello,

I have a subscription for Building Design Suite Ultimate.

Can I know when is the 2018 version going to be released?

Because Building Design Suite Premium 2018 was released like a month ago.

Thank you and regards.

[Mark.Lancaster]

It has been released for awhile now.   Just follow these steps

Download and install per:

1.  Access the Autodesk Virtual Agent and follow the download links to your product.

2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product



However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.

[Anonymous]

Okay thanks, but I wonder why it doesn't show up in manage.autodesk.com (My BDS 2018 Premium license shows up there but not the ultimate one.)

Also, how do I get my product key?

I always got that from manage.autodesk.com but Building Design Suite Ultimate 2018 doesn't show up there.

[Mark.Lancaster]

@Anonymous

Let me ask you this..  Is the 2017 version of your Suite there?

Product keys can be found here.

Also if you are having issues with your Autodesk Account, chat with an agent here if you are 100% sure you are using the correct credentials to access your account..

[Anonymous]

Yes, I can see 2016 and 2017 but not 2018.

My apologies, I meant serial number, not the product key.

Where do I find the serial number and why doesn't Building Design Suite Ultimate 2018 show up in manage.AutoDesk.com

[Mark.Lancaster]

@Anonymous

Did you chat with the agent (link that I provided)?  There's nothing that I can do about it since I'm a user and have no access your account or troubleshoot why your information is not appearing in your Autodesk Account.

[Anonymous]

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@Mark.Lancaster wrote:

@Anonymous

Did you chat with the agent (link that I provided)?  There's nothing that I can do about it since I'm a user and have no access your account or troubleshoot why your information is not appearing in your Autodesk Account.

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Here's what is says,

1. Log into Subscription Center and click the Get Your Upgrade button in the center of the page
2. Click the Serial Numbers tab and your serial number and product key will appear in the first two columns

I login you the subscription center, but there is no "Get Your Upgrade" button in the center or anywhere on the page.

Where can I talk to someone on the back end team to whom I could communicate this?