Autodesk will no longer support versions 2010 and earlier

[Anonymous]

Hi everyone, 

I would like to hear an Autodesk official's official response to the following statement that I found on one of Polish resellers' website.

Product Versions 2010 and Earlier Reach End of Support: Help Customers Upgrade

Autodesk is introducing a product support lifecycle which establishes clear, customer-facing guidelines for the support services available to previous versions of Autodesk software. To ensure Autodesk can provide the best support services possible, we are aligning our support policy to the eligible previous versions of our products.As part of this, we will begin to officially end support for outdated products over the next several years. The first phase of this begins August 31, 2019, where we will end support for product versions 2010 and earlier. To help with this transition, the Autodesk Q2/Q3 Global Field Promotion (GFP) will now include perpetual licenses not on maintenance from release 1998 to 2019. Help customers plan and upgrade to current versions of their product.

Under it there is a screenshot which I am attaching. 

My question is: Is that true that we will no longer be able to activate licenses? I wonder what the user agreement says about this because at the time of purchase we were informed licenses were to be perpetual. Now, as I understand this, they will only work until reinstallation, at which point we will essentially lose access to those programs. My company owns AutoCADs 2010 and they work perfectly fine. They also don't generate any costs because we don't pay for subscribtions or maintenance.

Regards, 

Piotr Szumski

PPIS Szumscy s.c.

[Anonymous]

Sounds legit:

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/simplecontent/content/previous-v...

[Mark.Lancaster]

@Anonymous 

It is based on these older mechanism that is used to activate these legacy versions .   Which is provided by a 3rd party and they are no longer being support.   This is the reason behind this.   However this is a user based forum so we only offer what we know and we don't have an offical stance on this matter or represent Autodesk.