Autocad install problem

Autocad install problem

omarx1989
Enthusiast Enthusiast
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Message 1 of 6

Autocad install problem

omarx1989
Enthusiast
Enthusiast

I had some problems with AutoCAD 2023 so I uninstalled it using Remove Programs in Windows Control Panel.

And when I wanted to install it again I got a message that the program is already installed!!

 

2023.JPG

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Message 2 of 6

Michiel.Valcke
Advisor
Advisor

try a clean uninstall before trying to reinstall. 

You can follow the workflow in this link to perform a clean uninstall:
https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Clean-...

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Message 3 of 6

imadHabash
Mentor
Mentor

It means you have not removed all the traces or registries of your previous AutoCAD installations. So, your computer system identified this program as already installed. This situation does not allow you to proceed with a fresh installation, neither you can use that particular Autodesk product. I mean this problem you can face for any Autodesk product. I suggest to follow this link and start to uninstall . >> Click << 

 

Imad Habash

EESignature

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Message 4 of 6

omarx1989
Enthusiast
Enthusiast
i tried it
but same problem happen
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Message 5 of 6

omarx1989
Enthusiast
Enthusiast
I tried it
but same problem happen
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Message 6 of 6

Michiel.Valcke
Advisor
Advisor

Contact your license reseller or if you bought the licence directly with Autodesk, contact them directly here.

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