AutoCad activation 2019

[Anonymous]

I am having trouble activating the AutoCad 2019, I recently purchased the independent license and when I put the serial and key the button to enable does not enable.

[Mark.Lancaster · Accepted solution]

@Anonymous 

Welcome to the Autodesk User's Community..

Can you provide the screen shot of what you're seeing?   Make sure to remove your serial # info before posting.

Also were you issued a serial #?  Did you obtain this product through the e-store?  Is this a student or commercial license?

[natasha.l]

Hello @Anonymous, 

Welcome. 

I see you have a single-user subscription for AutoCAD, be sure to locate your serial number & product key from your Autodesk Account. Be sure the Serial Number you are using matches the product installer title & product version.

To activate a subscription license: 

1. Locate the activation method in your Autodesk Account, it will state either, "Sign-in" or provide a "Serial Number & Product Key" 
• Please type the Serial Number & Product Key do not copy/paste
2. An internet connection is required to activate & every 30 days you should be connected to the internet at some point (to verify your license & use the software)
4. Adjust your proxy settings, to allow access during the install & first launch, also make sure you have an uninterrupted connection or try a different secured network, access a different Wifi connection

You can contact registration & activation for more in-depth support. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Good morning, follow the screen I put the serial plus the button to activate does not enable ...

[Mark.Lancaster]

@Anonymous 

Are you the contract manager or software coordinator for your subscription?  If not has those individuals created a user account under their subscription and assigned the use of the product to that user?