AutoCAD 2015 asks to activate every time it starts up.

AutoCAD 2015 asks to activate every time it starts up.

Anonymous
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AutoCAD 2015 asks to activate every time it starts up.

Anonymous
Not applicable

I have a user who is experiencing this out of nowhere, it was working fine up until a couple days ago.  When they open AutoCAD 2015, an activation prompt comes up asking to activate the license, no problem, click activate, says it was successful, and opens the program.  If I close the program and open it again it asks to activate again, I do it, says it was successful, and opens the program, rinse and repeat this every time it is closed,  I have tried to request an activation code from AutoDesk and activated that way, same thing happens.  I found the following article about another AutoDesk program doing the same thing:

https://forums.autodesk.com/t5/installation-licensing/maya-2014-keeps-asking-for-activation/td-p/494...

 

I deleted the file and made the program recreate it, same thing happens.

 

I tried the "support" from this website but it was a bot that did not understand my question one bit, so no help at all.

 

I am at wits end at this point trying to figure out why this is happening, I have included some screen shots of the windows I am seeing if they help at all, if anyone can assist it would be greatly appreciated.

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Mark.Lancaster
Consultant
Consultant

@Anonymous

 

I would recommend that you contact the Autodesk License and Activation team by calling the number below.


 

 

 

AUTODESK LICENSING & ACTIVATION TEAM CONTACT INFO

 



 



      • Ask AVA (Autodesk Virtual Agent) in English: Online



 

 

 



      • Phone: (866) 681-4359



 



 


 

 

 

 

 

 

 

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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