Auto CAD error: Unhandled exception e06d7363 (e06d7363h) at address ab9fa388h

Auto CAD error: Unhandled exception e06d7363 (e06d7363h) at address ab9fa388h

Anonymous
Not applicable
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Message 1 of 30

Auto CAD error: Unhandled exception e06d7363 (e06d7363h) at address ab9fa388h

Anonymous
Not applicable

Hi!

I have installed AutoCAD 2019 on my laptop and when I first started the program a pop up window showed the message that the AutoCAD was not installed correctly, and after that it showed me this errors:
      -  Unhandled exception e06d7363 (e06d7363h) at address ab9fa388h
      -  Unhandled exception c000005 access violation reading 0x0060 at address 5249b22fh 

I can run AutoCAD and open DWG files on it, but every time I start te AutoCAD this error messages show up, and after few minutes the AutoCAD crashes.

I have tried reinstalling the AutoCAD, but it didn't helped. The same errors showed up again after the reinstallation. 
Then I uninstalled the AutoCAD and installed Autodesk TrueView. 
TrueView was working fine with most DWG files. But sometimes it crashes when opening some DWG files, and then showed me this error: FATAL ERROR: Unhandled access violation reading 0X0031 exception at 665aee95h

I have Dell 5570 laptop with Windows 10 64bit, Core i7, 16GB RAM, AMD Radeon graphic card
I couldn't find any solution on internet for my problem. Can you please help me.

 

Accepted solutions (2)
48,396 Views
29 Replies
Replies (29)
Message 21 of 30

TAR_Loki
Collaborator
Collaborator

How can I find this option under Windows 10?

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Message 22 of 30

Anonymous
Not applicable

It's under Settings > Time & Language

 

Or just type "Region settings" into the Windows search bar:

 

region_settings.JPG

 

 

 

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Message 23 of 30

TAR_Loki
Collaborator
Collaborator

Windows 10 wn' offer me that option:

2019-12-11 14_24_06-Region.png2019-12-11 14_26_26-Einstellungen.png

Can I find it everywhere else?

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Message 24 of 30

Alfred.NESWADBA
Consultant
Consultant

Hi,

 

>> Windows 10 wn' offer me that option

Seems to be an older version of Windows 10.

The option "Beta: Unicode .... " was introduced with 1803 I guess (not sure, could be 1903 too).

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2026
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Message 25 of 30

Anonymous
Not applicable

I have the same messge ( Unhandled exception e06d7363 ) for cad 2020 & 2019  and same lap top device 
dell 5570

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Message 26 of 30

Anonymous
Not applicable

I tried this methods that you mentioned, but it didn't helped.

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Message 27 of 30

Anonymous
Not applicable

Thank you very much.

 

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Message 28 of 30

Anonymous
Not applicable
problem solved. Thx
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Message 29 of 30

TvXDxuandat2015
Observer
Observer

Unhandled exception e06d7363 (e06d7363h) at address ab9fa388h

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Message 30 of 30

TvXDxuandat2015
Observer
Observer

Auto CAD error: Unhandled exception e06d7363 (e06d7363h) at address ab9fa388h

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