Advance steel does not respond to create details

[Anonymous]

It keeps give the message "detail prototype drawing asdetproto-ansi-e.dwg and preview not found. Make sure the prototypes are in the correct places."
Once i try to produce any type of details for my steel structure .. plz anyone help me here 😥

[pendean]

confirm the setup and settings match what is documented here https://knowledge.autodesk.com/support/advance-steel/learn-explore/caas/CloudHelp/cloudhelp/2016/ENU...