Activation issue
@Anonymous
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You need to provide details what you're trying to do when you received this error.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
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Hi @Anonymous,
Welcome to the community!
Sorry to hear about the issue and the delay. This appears to be a 0 users in your account problem. By default the contract manager should be assigned the product. Unfortunately a sync error occurred here causing this not to happen. I am going to submit a resync of your account. This can take up to 24 hours to take affect (usually much less). We have also escalated a case for you (12140746) and the team will follow up with you via email. Apologies for any inconvenience.
Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter
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Please Accept As Solution if this resolves your issue, to help others benefit and locate it.