A download error, a student edition

A download error, a student edition

Anonymous
Not applicable
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Message 1 of 4

A download error, a student edition

Anonymous
Not applicable

캡처.PNG

 

Korean student.
Had more than using a speech translation.

Uninstall and reinstall, you or that window will pop up.

Ask for help to install a program error.

 

I ask you the answer to this email.- just9512@naver.com

 

 

 

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543 Views
3 Replies
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Message 2 of 4

Anonymous
Not applicable

Hello,

 

You may use browser download instesd because it will take too much time and finally won't setup correctly.

 

If my answer solved your problem , Please Kudo  and Accept as solution.

 

Thanks

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Message 3 of 4

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Please follow these steps:

 

Download and install per:

1.  Clean out your personal temp (%temp%) folder.  Set Windows UAC to never notify, full admin rights, and if possible disable your Anti-Virus/Malware scanning utilities. Also the download should occur over a hard wired connection to the Internet and not over WIFI.

2. Access the Autodesk Virtual Agent and follow the download links to your product.

3. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
4. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
5. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
6. Once the extraction is finished, the installation will automatically start.
7. Follow the installation steps for your product.  At this point you could cancel the installation or create a deployment.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

 

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 4 of 4

Mark.Lancaster
Consultant
Consultant

I just realized I replied to a posting that was over a year old..  Smiley Sad  Hopefully the issue was resolved by now..  Smiley Very Happy

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes