3dmax problem with installing

[Anonymous]

Hello. I recently wanted to learn to work on 3d max. I am a student. I have problems with installing. I downloaded your installer. But after the start, he can not boot.  I have a feeling that something prevents it. Thank you for attention.                   My email  ([email protected]       or       [email protected] )

[Mark.Lancaster]

@Anonymous

Welcome to the community...

"I downloaded your installer"..  Its not our installer, its Autodesk's installer.    This is peer to peer network where users are helping other users like you...  However your information is very limited and we can only speculate what's going on.  We would need your installation log file to determine the root cause but I will assume its due to the method you're using.

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.