1603 Error Installing AutoCAD 2022

[Neptune48]

One of the members of my team cannot install AutoCAD 2022 on her machine.  The clock gets up to 92% then unwinds and shows a 1603 error box.

We have done a clean uninstall using the Microsoft Fixit tool.

We have uninstalled and reinstalled the Autodesk Desktop Licensing Service.

We have deleted all the C++ Redistributable files.

We have deleted all the temp files.

We have enabled short file name creation (and disabled it again after the installation failed again).

We haven't yet created a new Windows profile lest it wipe out everything on her machine.

Background:  Our IT department deployed the latest Windows 10 update last week (Feb 22, 2022).  The next morning our team member could not launch AutoCAD because the license would not validate.

IT tried and failed to fix that, so we agreed to uninstall and reinstall the program.  Except now the program won't install.

Our team member has been unable to do any work for a week now.

IT claims they cannot restore Windows 10 to the pre-update state.

So what now—should we just cut our losses and order a new computer?

Thanks,

Bruce

[rachton57]

Hi Markus,

we’re facing same issue and your workaround working to do the whole installation.

But when we try to register soft, we’re getting error message.

Found this log if could help…

LicensingCustomAction.licRegister [I] [13:12:21:077]: [ACADLICENSESERVERTYPE]: 1: LicensingCustomAction.licRegister [I] [13:12:21:078]: [CONSUMER]: 1: LicensingCustomAction.licRegister [I] [13:12:21:079]: Running "C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\14.1.0.10619\helper\AdskLicensingInstHelper.exe" register -pk 001N1 -pv 2022.0.0.F -cf "C:\Autodesk\AutoCAD_2022_1_3_Update_DE_ID\image\ACD_2022_de-DE\x64\acadprivate\AutoCADConfig.pit" -el DE -lm USER -sk 00000 -d 1: LicensingCustomAction.licRegister [E] [13:12:21:820]: exit code: 100, output: (500)(saving feature failed: fork/exec C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\14.1.0.10619\AdskLicensingAgent/AdskLicensingAgent.exe: Access is denied.) hint: might be caused by invalid feature for current pit file. Action ended Return value 3 1: LicensingCustomAction.licRegister [E] [13:12:21:821]: Registering a product with key 00000 and version 2022.0.0.F failed CustomAction licRegister.8B858D99_2C63_4281******* returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (8C:44) [13:12:21:833]: Note: 1: 2265 2: 3: -2147287035 MSI (s) (8C:44) [13:12:21:840]: User policy value 'DisableRollback' is 0 MSI (s) (8C:44) [13:12:21:840]: Machine policy value 'DisableRollback' is 0 Action ended 13:12:21: InstallExecute. Return value 3.
2024-03-22T13:12:35.710 [Deployment: 8752, single] [STL850700 INFO] Please explore possible solution from: https://www.autodesk.de/support/technical/search?p=AutoCAD&qt=Error%201603&mktvar002=xxx-xxxxxxxx%7C...

Do you have any idea to résolve it ??

Thanks in advance

Rgds