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Hi, I recently sent my Revit model for Energy Analysis to Autodesk Insight. However, I did not get the confirmation email saying that the analysis is complete,

3 REPLIES 3
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Message 1 of 4
nfk3
123 Views, 3 Replies

Hi, I recently sent my Revit model for Energy Analysis to Autodesk Insight. However, I did not get the confirmation email saying that the analysis is complete,

Hi, I recently sent my Revit model for Energy Analysis to Autodesk Insight. However, even though Insight received my Revit model, I did not get the confirmation email that the analysis was complete. It has been more than 30 minutes since I sent it. What do you think I should do?

nfk3_1-1733465953266.png

 

3 REPLIES 3
Message 2 of 4
alina_maldarescu
in reply to: nfk3

Hello @nfk3  and thank you for reaching out!
As a general information, it sometimes can take longer for complex models to perform the analysis and send the results.
In this case however, I looked at the model attached and it seems like this may not be the case.
Have you tried accessing the web page directly? Try opening https://insight.autodesk.com/ and look for your model directly and see if the analysis was completed.
Otherwise, just try sending the analysis again.
Don't hesitate to reach out if you have any other questions!

Message 3 of 4
nfk3
in reply to: alina_maldarescu

I just sent my model for the Energy Analysis again. Still waiting for the results.

Message 4 of 4
giuseppe_ardito
in reply to: nfk3

Hi @nfk3 , 

Did you try to use the next Generation of Insight

You can find a step-by-step guide on how to install it in this link in case your RVT version does not contain the add-on.

Help | About Insight | Autodesk

Let me know if you face any issue.

We look forward to hearing from you

Best

Giuseppe

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