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AIA ddx Service ?

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Message 1 of 3
brandongarrett6926
384 Views, 2 Replies

AIA ddx Service ?

I am trying to activate the AIA DDx Configuration within the Services window of Insight 360.

 

Each time I try to submit, I get an error that the client key is invalid. Can you please clarify where I can find that information within the AIA ddx account information?

 

API Key relates to Firm ID

 

Client Key relates to what?

 

I have tried the following fields: Firm Name, Firm User Name, User Name email, Project Name, Project ID.

 

Thanks

 

 

2 REPLIES 2
Message 2 of 3

Client key is the "User Key" that you can find in your AIA DDx user account.  This is located in the MyAccount->User Information section 1, as the last item.

 

Krishnan Gowri, Ph.D. FASHRAE, LEED AP
Principal Engineer
Generative Design Group
Message 3 of 3

Thanks for the reply.

 

It turns out that you need to request a User Key from AIA 2030. The user key is not provided by default when you get registered to the site. 

 

By default, the user key value is blank and only Firm ID is provided.

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