Problem to run Infraworks 2020

Problem to run Infraworks 2020

rimutaka
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Problem to run Infraworks 2020

rimutaka
Collaborator
Collaborator

Hi,

 

I just downloaded Infraworks 2020 for student but failed to run it.

 

There are two error messages appeared on my screen:

1. Unable to locate the resources directory

2. Can not load application settings

 

I found similar issues in previous posts and tried to work it out but it remains unchanged.

 

Can someone explain to me?

 

Regards,

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Karsten.Saenger
Autodesk Support
Autodesk Support

Hi @rimutaka ,

 

was InfraWorks installed before?
What version of InfraWorks is installed exactly?

Did you installe with full Admin rights?

And did you switch off the Anti-Virus and Firewall Programs that might have been blocking content to be installed?

 

Regards,

Karsten.



Karsten Saenger
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