При запуске Infraworks вылетает - SOOOS!!!

kamil_kruglov
Advocate
Advocate

При запуске Infraworks вылетает - SOOOS!!!

kamil_kruglov
Advocate
Advocate

При запуске Infraworks, открывается окно запуска и через 5-10 секунд окно закрывается и ничего не происходит. Хотя раньше работал без нареканий. Ниже прикрепил видео непосредственно проблемы. 

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Karsten.Saenger
Autodesk Support
Autodesk Support

Hi @kamil_kruglov ,

 

I know two reasons for this issue only:

  1. Graphics Adapter doesn't meet the specs or there is a driver issue
  2. The program cannot establish a connection to the Autodesk license servers due to a proxy server (Firewall, Antivirus) blocking the connection or files.

For 1. - could you send the system information file (.NFO)? To keep privacy, please send me a personal message.

For 2. - If you are using a proxy server or you don't know, try switching to another network temporarily. Also, delete the file loginstate.xml in folder %AppData%\Local\Autodesk\Web Services. This will reset your cached license and the file will automatically be created again with the next login.

 

Regards,

Karsten.



Karsten Saenger
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