Is it a bug on Infaworks 2024 display?

[BIM_aksarakarya]

Hi all, i was update my Infraworks to 2024 version.

On my tool space not display anything tools like this

but, it will display description tool when i drag my cursor

any solution about this problem? i really need this solution for my near job with Infraworks please. thank you 🙂

[Karsten.Saenger]

Hi @BIM_aksarakarya ,

this looks more like a graphics adapter issue or display resolution problem.

Did InfraWorks display correctly with version 2023?
What is the graphics adapter you have in use? What display settings do you use?
Is there a second monitor attached? If yes, try with one monitor only.

Regards,
Karsten.

[BIM_aksarakarya]

hi @Karsten.Saenger,

Sorry for my late responses. This is from my laptop screen and i only use single view with default display settings. On Infraworks 2023 display looks normally. Do you have any suggestion about this problem?

[Karsten.Saenger]

Hi @BIM_aksarakarya ,

what graphics adapter do you use in your laptop?

Regards,
Karsten.