Infraworks model builder error 240

[Anonymous]

Model Builder
Request Failed

There was a problem. (240)

the model builder wont work I tried logging out logging back in restarting computer and mashing my mouse button. I already used Infraworks once today and it worked fine now i used it and it isnt working.

[Todd_Rogers]

Maybe it's down.  I'll test mine.  Stand by...

[Todd_Rogers]

Yep.  It's down.  Mine does the same thing.  @elliott.rosenfeld ??

[elliott.rosenfeld]

Hi there,

Yes, good catch. Unfortunately, our Autodesk cloud operation services are down at the moment, with no ETA for resolution defined yet. Our team is hard at work resolving this issue. I will report back shortly, either to convey a timeline for expected continued downtime, or to notify you that our services are back up.

Thanks for your patience as we work to resolve this, and apologies for any inconvienance this is causing.

Best,

Elliott

[41029]

Model Builder is down due to a basic service outage. At least right now I have no ETA for when it will be restored, but this is one of the highes if not the highes priority for the comany to fix this outage.

Thanks and I am sorry for the inconvenience,

Valentin Ofshteyn.

[elliott.rosenfeld · Accepted solution]

Cloud Services have been restored. You should now be able to use Model Builder as normal. Apologies for the brief outage to the services!

Best,

Elliott