Graphics Driver and DirectX Issue

Anonymous

Graphics Driver and DirectX Issue

Anonymous
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Hello. I have an Issue to running my infraworks 2018. Actually I bought a new computer system with bellow configuration:

-CPU: Core i7- 8700

-Motherboard: GIGABYTE 2370H

-Graphics Driver: Geforce GTX 1060 GAMING

-OS: Windows 10 64x

-RAM: 4*4GB=16GB

When I've tried to run the Infraworks for the first time; even though I had updated my Graphics driver to the last version and also update the windows, Infraworks didn't run and the following error accrued:

"Reinstall or upgrade your graphics card driver or the DirectX redistributable package from Microsoft. The application will terminate now."

I tried to reinstall the graphic drivers over and over and also I installed all DirectX from 9 to 11, but the error remained and frustrated me after all that effort. 

I will appreciate any suggestion. I've attached the error message.

Thanks a lot.  

 

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Anonymous
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Accepted solution

Hopefully I found the solution. I should be plugged into the NVidia GPU port and not the port that comes integrated to my motherboard and that's all! 

Anonymous
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Graphics Driver and DirectX Issue

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