Blown our colours, textures white on infraworks web viewer

[neilcooper33]

Hi all

When i publish a model for the web viewer, the textures are very blown out and almost white.

I've seen that this is a known issue for IW, but the article says that i can change the brightness, light intensity and time of day to fix this. 

This doesn't make any difference unfortunately, the time of day will alter the background, ie. i can see sunset if i set it early, but the model objects are still very bright... even when i put the brightness and light intensity to almost nothing.

I've tried to republish the model as a duplicate model thinking that maybe it read in the brightness settings when you publish the model for the first time, this didn't work though.

This is tough to diagnose as it takes around 15 mins to publish even my very small model, i tweak settings and try again..

any ideas?

thanks

Neil

[Karsten.Saenger]

Hi @neilcooper33

just out of curiosity, have you tested the appearence of you model in the current rolling sandbox build when publishing the model to BIM360 and the Large Model Viewer?

Regards,

Karsten.

[Anonymous]

The web viewer has very aggressive tiling which causes blown out color for me. Test if it helps to drag the detail level slider all the way to maximum in the web viewer options. It helps for me sometimes.