Black screen

Black screen

Anonymous
Not applicable
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Message 1 of 4

Black screen

Anonymous
Not applicable

Hello everyone

I have problem with my model(i thing it is model).When I open a model I can see only black screen .Cube is there,tabs are there but roads,building and screen is black.What to do.I was truing save model from cloud on pc but no results.You can see my screen on picture.Thank youUntitled.jpg

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Accepted solutions (1)
2,227 Views
3 Replies
Replies (3)
Message 2 of 4

JasonArtley
Collaborator
Collaborator

Switch your view from Engineering to Conceptual (On top of screen) and see if that changes anything. It's possible your view settings were changed accidentally. 

Message 3 of 4

Karsten.Saenger
Autodesk Support
Autodesk Support
Accepted solution

Hi @Anonymous

 

is this issue resolved?

If not, have you checked if the view is just out sight and you "look" into nowhere?

Options to check:

  • Switch to the conceptual view
  • Top left of the view cube, you find a "home" icon - it will reset your view to the saved home view location.
  • In the data sources, select any source data that you have imported, right click - select. From the "Select Model Features" menu, choose "Zoom to selected"

Regards,

Karsten.



Karsten Saenger
Message 4 of 4

NDM_USER
Enthusiast
Enthusiast

I have  the same problem and I have a meeting with a client in 30 min.Before teh black screen one of the contributors added a new civil 3d surface to the  model . My version is 18 0. 45. 

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