"Staircase Sample" data , save product definition , error display , like attachment
Hello Shichun Tao. Thanks for your message.
We're investigating the issue and will be replying ASAP.
Marcelo
Hello Shichun Tao,
We've checked our logs and identified a solution where our "Staircase Sample.zip" model can lead to this error in some specific situations.
We updated this sample with a correction that might solve the issue you're facing. Could you experiment again this ZIP file below?
Let me know if you still find issues with this new sample.
Thanks for experimenting Autodesk Informed Design.
Marcelo
Thank your reply , now The product definition can be saved using the new zip files, but could not publish. error display as the below attachment.
Yes , All the files saved within the root folder ,Please see the attached
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